Either participant has twenty (20) minutes to dispute a reported outcome. After the expiry of the twenty (20) minutes, the contest is no longer available for dispute, and the reported winner shall be the final winner. Suitable evidence for dispute includes in-App direct camera capture and camera roll upload. In the event of a dispute regarding the outcome of a challenge, Game+ may assess a fee and suspend or terminate your use of its services if any participant incorrectly reports the challenge outcome or disputes a valid winning outcome. Game+ will review and make a determination within forty-eight (48) hours of submission of the contest dispute. Please see the GamePlus Terms and Conditions for additional information.

Challenge Terms & Conditions

ARE THERE FEES FOR DISPUTES?

Yes. Disputes require Game+ to manually review the evidence by our staff which costs us money. We will charge a five dollar ($5) fee to the player that loses the dispute.

WHAT IS THE DISPUTE RESOLUTION PROCESS IF TWO PLAYERS DO NOT AGREE ON THE OUTCOME OF THE CHALLENGE?

The Game+ App was built to be fun and engaging and based on honor among avid gamers. However, we understand disagreements can happen. If a player claims that their opponent has cheated, recorded the wrong winner, broken a rule (except for Player Decided Rules), or violated Game+ policies, for the dispute to be valid, approved evidence must be provided through the App, which may include direct camera capture and camera roll upload.

WHY DID I LOSE MY DISPUTE?

The biggest reason you’ll ever lose a dispute is that you did not submit valid evidence. It is the responsibility of the winner to record the outcome and submit the evidence.

Game+ will review the evidence submitted but will weigh the evidence first to in App camera capture, and lastly, camera roll upload. Game+ may assess a fee and take any other action in compliance with the GamePlus Terms and Conditions if any participant incorrectly reports the challenge outcome or disputes a valid winning outcome. Game+ will review and make a determination within 48 hours of submission of the dispute.

Some of the reasons you may also lose the dispute include, but are not limited to, the opponent’s Game+ username was not visible in the evidence, you did not follow the rules, or we could not validate a timestamp of the challenge.

Game+ may deduct such winnings and charge a fee from your Game+ account after investigating the dispute.

Game+ uses a proprietary process to determine the outcome of the dispute in our sole judgment and will be considered the final judgment, and we are not be required to disclose how the resolution of the dispute is determined.

In certain instances, Game+ may not be able to determine a winner and may choose to cancel the challenge. If a winner cannot be verified, funds will be returned to the participants. However, the Game+ contest fee will still be deducted from each participant’s account.


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